AEMC Resuming Normal Billing
Albemarle EMC Responds to Isaias
Tropical Storm Isaias knocked out power to close to 4,000 Albemarle Electric Membership Corporation members early Tuesday morning.
As soon as winds subsided to a safe working level, Albemarle EMC linemen began restoring power. Damages included broken poles, trees that fell into lines, blown fuses caused by tree limbs touching power lines, and tree limbs blown into lines.
By 10:42 p.m. Tuesday, power had been restored to all Albemarle EMC members.
“Albemarle EMC employees did an exemplary job of coordinating an outage-restoration effort that spanned the majority of our service area,” said Gary Ray, general manager of Albemarle EMC.
Aug. 4, 2020
10:42 p.m. - Power has been restored to all Albemarle EMC members.
8:05 p.m. - Power was restored to Cisco metering point, which feeds a northern section of Chowan County. All Albemarle EMC members have power, except for four members in Chowan County.
5:37 p.m. - We are now down to 633 outages, the majority of which are in northern Chowan County. The northern section is fed by a metering point, which is fed by a Dominion power line that sustained heavy damage. Dominion crews are on scene, making repairs to their line.
4:47 p.m. - The southwest portion of Chowan County, which includes about 600 meters that lost power after it had been restored earlier today is now back on. We are now down to 739 outages, the majority of which are in the northern section of Chowan County.
2:36 p.m. - From a high of close to 4,000 outages, we are now down to 1,678 members without power.
2:25 p.m. - A significant portion of western Chowan County that had power restored earlier today is back out again. Crews are searching for the cause. Crews in Camden County are currently replacing two broken poles on Lake Road.
11:16 a.m. - There are several broken crossarms and one broken pole on a Dominion line that feeds our Cisco metering point, in Chowan County. Dominion has crews working on it now. The metering point feeds Rocky Hock and surrounding areas, in Chowan County. We have restored power to 1,181 members.
10:43 a.m. - Crews are working throughout our service area. Power has been restored to 1,087 members.
9:32 a.m. - Power has been restored to Cottonwood Dr., in Winfall.
8:37 a.m. - Line crews are restoring power. An outage was just restored on Two Mile Desert Road, in Perquimans County. To follow our progress, visit www.aemc.coop and click on the Outage Map link on our home page.
8:05 a.m. - Damages from Isaias has resulted in more than 3,500 members without power. The majority of the outages are in Chowan and Perquimans counties. However, we have several other outages in Camden and Pasquotank counties as well as a few in Currituck County. Crews are currently assessing damages and will begin restoration work as soon as conditions are safe enough for them to work. Outages should be reported by calling 1-800-274-2072. Never go near a downed power line. Always assume it is energized and dangerous.
AEMC Lobby Closed to Public
Our members’ and employees’ health and safety are our top priority. In an effort to help stop the potential spread of COVID-19 our office is now closed to the public. Our drive-through will remain open and our Member Service Representatives will be available by phone during normal business hours to assist with requests for new service, payments and any other member requests or needs.
We want to encourage our members to use remote options for bill payments that include our member portal and AEMC Mobile App, which can be found at www.aemc.coop. Payments can also be made 24 hours a day by phone 252-426-4419.
Requests for new service connects, service disconnects and other needs can be done by office phone 252-426-5735, by email email@example.com , and fax 252-426-8270.
We encourage everyone to review the COVID-19 symptoms on the CDC website ps://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html .We are committed to serving you and your families. Together we will get through this crisis.
Albemarle EMC strives to safely deliver reliable power and related energy solutions to our members and local communities by providing the highest value through service excellence.
Statement of Nondiscrimination
In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA its agencies, offices and employees and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.
Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible agency or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.